The Difference Between Customer and Client

According to Dictionary.com: 
– Customer: a person who purchases goods or services from another; buyer; patron. 
– Client: a person or group that uses the professional advice or services of a lawyer, accountant, advertising agency, architect, etc.

Customer

1. It is a person that purchases goods or services from a business. It is also called buyer or patron. For example, when you buy milk at the supermarket, you are a supermarket customer (Jimena Calfa, 2010).

2. Implies a short-term, primarily economic relationship. It is a patron who buys something, and the relationship used to finish after that. If someone is a longtime customer, he/she can be recognized as “our best client” (Jimena Calfa, 2010).

3. You, as a company emphasis your business on selling; thus your goal is to get the customer to buy something (Jimena Calfa, 2010).

Client

1. A client is someone who engages the services of a professional. For example, lawyers, plumbers, freelance writers, accountants, and web designers often work for clients (Client vs Customer, n.d.). These services and solutions can be personalized and customized for the client (Laura J. Berry, 2015).

2. Implies a long-term, protective, loyal, and ongoing business relationship (Jimena Calfa, 2010).

3. You, as a company emphasis your business on serving; thus your goal is to look out your client needs and provide them with the best service you can (Jimena Calfa, 2010).

Edited by: 浪子

Bibliography

Jimena Calfa. (2010). Difference Between Customer and Client. Retrieved from 
http://www.onquality.info/2010/08/difference-between-customer-and-client.html/

Laura J. Berry. (2015). Client, Customer, Consumer: What’s the Difference? Retrieved from 
https://havepresence.com/client-customer-consumer-whats-the-difference/

Client vs Customer. (n.d.). Retrieved from https://grammarist.com/usage/client-customer/